Ramco Systems launches its Virtual Assistant CHIA on Signal and Telegram

Ramco Systems announced the availability of Ramco CHIA Chatbot (Virtual Assistant) on Signal and Telegram. With this, Ramco
CHIA is now available on 12 leading social
messaging platforms including WeChat, Microsoft
Skype, Microsoft Teams, Web Chat, WhatsApp,
Google Assistant, Facebook Messenger, Facebook
Workplace, Line and Slack, thus reaching the user
where he / she is.

Ramco CHIA is an Artificial Intelligence driven
Virtual Assistant which uses Deep Learning and
Natural Language Processing to simplify day-to-day
HR transactions.

Initially assisting employees and managers in use
cases such as attendance, reimbursement,
cancellations, onboarding and medical insurance,
Ramco CHIA now supports a multitude of new
functionalities. Ramco CHIA can answer the queries
of employees regarding compensation and
bonuses, providing a breakdown of their pay out
and informing them if they are eligible for fringe
benefits.

In addition, Ramco CHIA now embeds actionable
cards for form based transactions such as scheduling leave or filing reimbursement claims to be carried out
using Microsoft Teams and other supported channels.

With Ramco’s MailIT functionality and actionable
cards, these transactions can also be carried out through email on Microsoft Outlook. Ramco CHIA can also
integrate with a firm’s CRM, enabling employees to update accounts using the chat bot. Employees can also
utilize Ramco CHIA to track meetings when it is integrated with the Microsoft Outlook Calendar.

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(This story has not been edited by Business Standard staff and is auto-generated from a syndicated feed.)

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